For individual support requests, our By The Hour support block is a cost-effective option. Get assistance as-needed for online support needs including digital marketing, development and troubleshooting.
Typical turnaround time for requests is less than 3 business days.
Support block valid for 3 months.
We have a time management system to track team member's time on your requests. Only the exact time spent is deducted from the balance.
We can provide time estimates for requests if requested.
We are happy to discuss a custom monthly retainer if you have specific ongoing support needs.
5 Hour - Ad Hoc Support Block
5 Hour - Ad Hoc Support Block
$170 per hour ex GST
For multiple support requests, our 5-hour support block is a cost-effective option. Get assistance as-needed for online support needs including digital marketing, development and troubleshooting.
Typical turnaround time for requests is less than 3 business days.
Support block valid for 3 months.
We have a time management system to track team member's time on your requests. Only the exact time spent is deducted from the balance.
We can provide time estimates for requests if requested.
We are happy to discuss a custom monthly retainer if you have specific ongoing support needs.
10 Hour - Ad Hoc Support Block
10 Hour - Ad Hoc Support Block
$165 per hour ex GST
If you have more than 5 hours of support needs, we also offer a 10 hour support block to assist you as-needed for online support needs including digital marketing, development and troubleshooting.
Typical turnaround time for requests is less than 3 business days.
Support block valid for 3 months.
We have a time management system to track team member's time on your requests. Only the exact time spent is deducted from the balance.
We can provide time estimates for requests if requested.
We are happy to discuss a custom ongoing monthly retainer if you have specific ongoing support needs.
25 Hour - Ad Hoc Support Block
25 Hour - Ad Hoc Support Block
$160 per hour ex GST
If you have more than 10 hours of support needs, we also offer a 25 hour support block to assist you as-needed for online support needs including digital marketing, development and troubleshooting.
If you need more than 25 hours, contact us for a custom quote.
Typical turnaround time for requests is less than 3 business days.
Support block valid for 3 months.
We have a time management system to track team member's time on your requests. Only the exact time spent is deducted from the balance.
We can provide time estimates for requests if requested.
We are happy to discuss a custom ongoing monthly retainer if you have specific ongoing support needs.
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